Shipping Information

Delivery Countries and Delivery Times

We deliver our products within Germany as well as to other countries in the European Union.

The standard delivery time is:

  • Within Germany: 1-3 business days after payment is received.
  • To other EU countries: 2-5 business days, depending on the destination country.

Shipping Costs

Shipping costs depend on the delivery location and the type of order. The exact costs will be displayed during the ordering process.

Free Shipping

Within Germany and other EU countries: for orders over €40.

Shipping Providers

  • Within Germany: DHL Paket, DHL Klein, and FedEx.
  • To other EU countries: FedEx and Spring.

After dispatch, you will receive a tracking number that allows you to monitor the status of your package.

Available Payment Methods

We offer the following payment methods:

  • PayPal
  • Stripe – supports:
    • Credit Card (Visa, MasterCard, Amex)
    • SEPA Direct Debit
  • Advance Payment (Bank Transfer)

Failed Delivery Attempts

If a shipment cannot be delivered due to an incorrect or incomplete address and is returned to us, additional shipping costs may apply.

Transport Damages

If your package was damaged during transport, please contact us within 48 hours of receiving the goods at [email protected]. We will investigate the incident with the shipping provider and offer you either a replacement or a refund.

Contact

If you have any questions about shipping, please contact us:

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